NBRN Home Emergency Is Now Live — and We're Actively Taking On New Clients

We are pleased to announce that NBRN Home Emergency is now live. We are actively taking on new clients and have capacity to support organisations of all sizes — whether you are looking for a provider to cover a single trade or need a partner who can handle your full home emergency book.

What NBRN Home Emergency Offers

NBRN Home Emergency gives insurers, home warranty providers, managing agents and TPAs direct access to a curated national panel of vetted specialist contractors. The service is built around three things that matter most in home emergency: speed, coverage and visibility.

• Speed — instructions are acknowledged immediately and contractors dispatched within the hour
• Coverage — requirements reviewed by postcode, trade, priority, operating hours and current availability
• Visibility — real-time updates for your team and your policyholders at every stage of the job

One Service or All Services — Your Choice

We understand that every organisation has a different starting point. Some are looking for a reliable provider to take on a single trade — perhaps plumbing and drainage, or heating and boiler cover — while others need a partner who can handle the full spectrum of home emergency services from day one.

NBRN is set up to work either way. You can start with the services where you need the most support and build from there, or bring your entire home emergency operation across in one move. There is no minimum volume requirement and no pressure to commit to more than you need.

The trades we cover include:

• Plumbing and escape of water
• Boiler and central heating
• Electrical faults and power loss
• Storm damage and roofing
• Drainage and sewage
• Glazing and security
• Locksmith and access

We Are Actively Taking On New Clients

The NBRN Home Emergency service is open and we have capacity to onboard new clients now. If you manage home emergency claims and are looking for a provider that performs consistently at scale, we would like to talk to you.

The onboarding process is straightforward. We will work with you to understand your current setup, the trades and volumes you need covered, any SLAs your business operates to, and how NBRN can integrate with your existing claims workflow. Most clients are up and running quickly, with minimal change to their internal processes.

Schedule a Call

The best next step is a short call with the NBRN team. We can walk you through the service in detail, answer any questions about contractor quality, coverage, SLAs and pricing, and discuss how a partnership would work for your specific operation.

There is no obligation and no hard sell — just a straightforward conversation about whether NBRN is the right fit for your business.

Book a call with the NBRN team →

Alternatively, if you would prefer to receive information by email first, use the contact form and we will come back to you promptly.