frequently asked questions
What is NBRN?
NBRN stands for National Building Repair Network. We are a handpicked network of contractors across the UK specialising in various aspects of building repair and restoration, particularly for insurance claims.
How can I use NBRN's services?
You can simply log your claim on our website and we will guide you through the entire process of getting your property repaired and restored.
How does NBRN ensure quality of work?
NBRN works with a network of vetted contractors, ensuring all work is performed to the highest standard. We monitor each project closely to ensure the work is done right the first time, on time, and within budget.
How is NBRN different from other building repair networks?
NBRN is a comprehensive solution provider for all building repair needs related to insurance claims. We have a nationwide network of contractors offering a wide array of services. Our main aim is to deliver efficient, high-quality work to get you back on your feet as soon as possible.
What services does NBRN provide?
NBRN provides a range of services including water damage restoration, fire damage restoration, strip-out and reinstatement, asbestos removal and assessment, leak detection, contents storage and removal, and more.
How can I join NBRN as a contractor?
If you're a contractor interested in joining our network, please reach out to us via email or through our online contact form. Be ready with your industry-related accreditations, insurance documentation, and references.
Can NBRN help me with my insurance claim?
Absolutely! NBRN specialises in handling insurance claims for property repairs. We have a deep understanding of the insurance process and will work closely with you and your insurer to manage the claim.
What geographical areas does NBRN cover?
NBRN operates nationwide across the UK. Through our extensive network of contractors, we are able to provide prompt and effective service wherever you're located.
How quickly can NBRN respond to an emergency situation like a flood or fire?
We understand that in cases of emergencies, time is of the essence. NBRN aims to respond as quickly as possible to mitigate further damage and commence the restoration process.
What is NBRN's commitment to customer service?
At NBRN, customer satisfaction is our top priority. We strive to ensure a seamless experience for policyholders, from the first contact to the successful completion of repairs. We're always available to answer any questions and provide updates throughout the process.