NBRN
Read NBRN news and practical insights about property claims, contractor networks, repair workflows and damage restoration.
We are proud to announce that NBRN can now provide national coverage across all of our property repair and home emergency services. If you are looking for a regional or national delivery partner, we would be pleased to hear from you.
We have launched drone and elevated property inspection services — giving insurers, loss adjusters and claims teams fast, detailed photographic evidence with turnaround times from 48 hours. Here is why we built it and what it means for your claims operation.
As claims volumes rise and policyholder expectations increase, the traditional managed repair model is showing its age. Here is what a high-performing building repair panel should actually deliver.
The National Building Repair Network connects insurers and brokers with specialist property repair contractors through a visible instruction and allocation workflow.
NBRN has launched its home emergency service, giving insurers, warranty providers and managing agents access to a national panel of vetted contractors available 24/7. Whether you need cover for one service or the full range — we want to hear from you.
NBRN Priority gives insurers and brokers direct access to a national panel of vetted specialist contractors — with dedicated account management, no minimum volume, and no cost to join. An extension of your claims team that fits around your existing operations.
NBRN has partnered with Nationwide Independent Consultancy Services Ltd to provide health and safety support, guidance and compliance resources to every contractor on the network.
Consistent instruction flow, less administration, and a platform that handles policyholder communication for you. Here is what the NBRN network offers specialist contractors and why applications are growing.
A practical framework for adding trusted overflow support to a property claims operation without losing control of quality, communication or customer experience.
A property repair SLA should explain more than a response time. Here are the practical measures, responsibilities and evidence that make an agreement useful.
A step-by-step guide to managing an escape of water claim, from stopping the source and protecting the property through drying, repair and reinstatement.
A useful drying report lets another person understand the condition, decisions and progress of a water damage claim without repeating the inspection.
Drone imagery can help establish external condition quickly, but it is not right for every loss. Use this guide to decide when an aerial or elevated inspection adds value.
A practical checklist for home emergency providers reviewing contractor coverage, response, compliance, communication and job evidence.
How property managers can create a consistent repair process across multiple locations while keeping local access, evidence and occupant communication under control.
A practical overview of the stages in a fire damage claim, from making the property safe and recording condition through cleaning, repair and reinstatement.
Digital sign-off creates a shared record of what was inspected, agreed and completed. Here is how to use it to prevent common property repair disagreements.
A structured way to compare a regional pilot with a national launch when you are testing a property repair network, including the questions to answer before scaling.
Submit a property repair or claims instruction · Explore property repair services · Contact NBRN